At Walker Digital Shop, we want you to feel confident in your purchase. If you are not completely satisfied with your bathroom vanity or any other product, we are here to help. Please read our return and refund policy carefully.

1. Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Returns must be initiated within 30 days of receiving your order.

2. Non-Returnable Items

Certain items cannot be returned, including:

• Customized or special-order products

• Clearance or final sale items

• Products that show signs of use, damage, or installation

3. Return Process

To start a return, please contact our customer support team with your order number and reason for return. Once approved, we will provide you with return instructions and the shipping address.

4. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (such as wrong or defective item). We recommend using a trackable shipping service to ensure your return is received.

5. Inspection and Approval

Once your return is received, our team will inspect the item. We will notify you via email whether your return has been approved or rejected based on the product’s condition.

6. Refunds

If your return is approved, a refund will be processed to your original payment method within 7–10 business days. Please note that original shipping fees are non-refundable.

7. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange for the same item, please contact our support team.

8. Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or a full refund at no additional cost to you.

9. Order Cancellations

Orders can be canceled within 24 hours of purchase for a full refund. Once the order has been shipped, it will fall under the regular return process.

10. Contact Us

For any questions about our Return & Refund Policy or to start a return, please contact us:

Address: 1134 Fannie Dorsey Rd, Sykesville, MD 21784, USA
Phone: +1 227 262 3516
Email: support@walkerdigital.shop